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FAQ

1. Are you a manufacturer?

Yes, we are. We have nearly 30 years’ experience in designing, developing and manufacturing backpack and bag products, also we have a dedicated and professional team serve for you.

2.Can we get sample to check your quality?

Yes, sure. welcome to place a sample order to check the quality.

3.How long can we get the sample?

Normally custom sample lead time is about 5-8 days after payment.

4. Do you have any MOQ limit ?

Yes, our MOQ is 1500pcs but any trial order is also welcome.

5. How to proceed an order?

Step 1: Send us your inquiry.
Step 2: We send quotation to you and some of our suggestions.
Step 3: We make samples for your approval.
Step 4: You confirm the sample and send us your purchase order.
Step 5: We will send you the PI, sign and seal on both sides.
Step 6: Arrange the production once your deposit is received.
Step 7: You pay the balance payment before shipment or against B/L copy.

6.Can you provide custom products?

Yes, both OEM & ODM are available. Please tell us your requirements and send us the tech pack or AI file, so that our team can make the confirmed sample for your approval.

7.Where do you mainly export your products?

Our products are mainly exported to Europe and North America.

8.How can you ensure your product quality?

We pay special attention to quality and conduct inspections in every production procedure from raw material to finished products. We will take 100% inspection based on international standards according to customer’s requirements. We have a professional IQC, QC and QA team to check each order carefully.

9.What’s your terms of payment?

We will confirm the terms of payment with you when quoting, like FOB, CIF, CNF or others. In batch production, we accept 30% deposit, balance against the copy of B/L. T/T is the main payment, and L/C is acceptable as well.

10.What’s your delivery method?

We commonly use sea transportation, because we are in Quanzhou, only 2 hours driving to Xiamen port, the sea transportation is convenient. Of course, if your products are urgent, we can use other transportation like air, train, truck. It depends on the real situation.

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